AGB

TERMS OF SERVICE

Last Updated: August 28, 2026

OVERVIEW

Welcome to diagvo.shop.

The terms “we,” “us,” and “our” refer to diagvo.shop, operated by PLM OÜ.

PLM OÜ operates this online store and website, including all related information, content, features, tools, products, and services made available to customers (collectively, the “Services”).

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you access or use our Services.

Please read these Terms of Service carefully before accessing or using our website or purchasing products from us. These Terms contain important information regarding your legal rights, obligations, warranties, limitations of liability, and other matters.

By visiting, interacting with, accessing, or using our Services, you agree to be bound by these Terms of Service and our applicable policies, including our Privacy Policy and Return & Refund Policy.

If you do not agree with these Terms, you should not access or use the Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, province, or jurisdiction of residence, or that you have obtained all necessary consent required under applicable law.

To use certain features of the Services or purchase products from our store, you may be required to provide information including your name, email address, billing information, payment information, and shipping address.

You represent and warrant that all information you provide is accurate, current, complete, and that you have the legal right to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials and for activities conducted through your account.

You may not sell, transfer, assign, or license your account to another person without our prior written authorization.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to display and describe our products accurately.

However, product colors, dimensions, appearance, and other visual characteristics may vary depending on your screen, device settings, manufacturing updates, or other factors.

We do not guarantee that the display of any color or other product characteristic on your device will be completely accurate.

Product descriptions, specifications, availability, and prices may be updated from time to time.

We reserve the right to:

  • Modify product descriptions or specifications;

  • Discontinue products;

  • Limit quantities available for purchase; and

  • Restrict sales to particular persons, geographic regions, or jurisdictions where reasonably necessary or required by law.

Any such restrictions will be applied in accordance with applicable law.

SECTION 3 - ORDERS

When you place an order through diagvo.shop, you are making an offer to purchase the selected products.

Your order is subject to acceptance by us.

We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including in cases involving:

  • Product unavailability;

  • Pricing or listing errors;

  • Suspected fraud or unauthorized transactions;

  • Payment authorization problems;

  • Shipping restrictions; or

  • Violations of these Terms.

Your order is considered accepted when we provide confirmation of acceptance or otherwise begin fulfilling your order.

Payment must be successfully authorized and processed before an order can be fulfilled.

Please carefully review your order information before submitting your purchase.

If you need to request a cancellation or modification, contact us as soon as possible at t23893020@gmail.com. We cannot guarantee that an order can be changed or cancelled after processing or shipment has begun.

Returns and refunds are governed by our Return & Refund Policy, including our voluntary 30-day return policy and any mandatory consumer rights applicable to your purchase.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions displayed on diagvo.shop may change from time to time.

The price applicable to your purchase will normally be the price displayed when your order is submitted and confirmed.

Applicable taxes, shipping charges, customs duties, or other charges will be displayed or handled as required by applicable law.

We may offer promotions or discounts that are subject to separate conditions. Where specific promotional terms conflict with these general Terms, the specific promotional conditions will apply to that promotion.

You agree to provide accurate, current, and complete billing, payment, and account information.

You also agree to promptly update relevant information where necessary so that we can process your transaction and contact you regarding your purchase.

You represent that you are authorized to use the payment method submitted for your purchase.

SECTION 5 - SHIPPING AND DELIVERY

Orders are shipped in accordance with our Shipping Policy and the shipping information displayed during checkout.

Any estimated processing or delivery times are estimates unless expressly stated otherwise or required by applicable law.

Delivery may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, weather conditions, public holidays, transportation disruptions, or incorrect delivery information provided by the customer.

Nothing in this section excludes or limits any mandatory consumer rights concerning delivery, risk of loss, delayed delivery, or non-delivery under applicable law.

If you experience a problem with the delivery of your order, please contact us at t23893020@gmail.com.

SECTION 6 - INTELLECTUAL PROPERTY

Unless otherwise indicated, the content available through diagvo.shop, including text, graphics, logos, images, photographs, videos, designs, product descriptions, website layouts, and other materials, is owned by or licensed to PLM OÜ or the applicable rights holder.

Such content may be protected by copyright, trademark, and other intellectual property laws.

You may access and use the website for lawful personal and non-commercial purposes.

Except where permitted by applicable law, you may not reproduce, distribute, modify, republish, commercially exploit, or create derivative works from protected website content without authorization from the applicable rights holder.

Third-party names, logos, trademarks, and other intellectual property remain the property of their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide access to tools, applications, integrations, or services offered by third parties.

We may not monitor or control such third-party tools.

Your use of third-party tools may be subject to the applicable third party's own terms and policies.

You are responsible for reviewing and accepting those terms before using third-party services.

We may introduce new features, tools, or resources through the Services from time to time. Unless otherwise stated, such features form part of the Services and are subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to websites, services, applications, or resources operated by third parties.

We are not responsible for the content, accuracy, availability, privacy practices, products, or services of independent third-party websites.

Accessing third-party websites is at your own discretion.

Before purchasing products or services from a third party, you should review that party's applicable terms, privacy policies, refund policies, and other relevant information.

Questions or complaints concerning third-party products or services should generally be directed to the applicable third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

diagvo.shop is powered by Shopify, which provides the technology and e-commerce infrastructure that enables us to operate our online store.

However, purchases made through diagvo.shop are transactions between you and PLM OÜ, subject to these Terms and applicable law.

Shopify is not the seller of products offered by PLM OÜ through diagvo.shop.

Nothing in this section limits any rights you may have against Shopify or any other party where such rights cannot legally be excluded or limited.

SECTION 10 - PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy and applicable data protection law.

Because our store is powered by Shopify, certain personal information may also be processed by Shopify and other service providers as necessary to provide the Services.

Information may be transferred or processed in countries other than your country of residence, subject to applicable legal safeguards.

Please review the Privacy Policy published on diagvo.shop for additional information about how personal information is collected, used, stored, and shared.

SECTION 11 - FEEDBACK

If you voluntarily submit reviews, comments, suggestions, ideas, proposals, or other feedback (“Feedback”), you grant us permission to use such Feedback for legitimate business purposes, subject to applicable law.

You represent that you have the necessary rights to submit your Feedback and that your submission does not violate the rights of another person.

Feedback must not contain unlawful, defamatory, abusive, obscene, fraudulent, misleading, or malicious material.

We may moderate or remove Feedback where reasonably necessary, including where it violates these Terms or applicable law.

Nothing in this section affects your rights under applicable privacy, intellectual property, or consumer protection laws.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Information available through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to matters such as:

  • Product descriptions;

  • Product specifications;

  • Prices;

  • Promotions;

  • Availability;

  • Shipping charges; or

  • Estimated delivery times.

We reserve the right to correct genuine errors or inaccuracies and update information where necessary.

If an error materially affects an order you have already placed, we will handle the matter in accordance with applicable consumer law and, where appropriate, contact you using the information provided with your order.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes.

You must not use the Services:

  • For unlawful or fraudulent activities;

  • To violate applicable laws or regulations;

  • To infringe intellectual property or privacy rights;

  • To distribute malicious software, viruses, or harmful code;

  • To transmit spam or unauthorized commercial communications;

  • To impersonate another person or organization;

  • To provide intentionally false or misleading information;

  • To interfere with the security or proper operation of the Services;

  • To attempt unauthorized access to systems or accounts; or

  • To collect personal information unlawfully.

We may restrict or terminate access to the Services where reasonably necessary to protect our business, customers, systems, or legal rights.

SECTION 14 - AUTOMATED ACCESS

Automated systems, bots, agents, scraping tools, or similar technologies must not access or interact with the Services in a manner that violates applicable law, these Terms, or reasonable technical restrictions implemented to protect the Services.

Automated systems must not attempt to circumvent security mechanisms, access controls, CAPTCHAs, or other measures designed to protect the Services.

We may implement reasonable technical measures to prevent abusive, fraudulent, unauthorized, or disruptive automated activity.

SECTION 15 - TERMINATION

We may suspend or terminate access to all or part of the Services where reasonably necessary, including where a user materially violates these Terms, engages in fraudulent or unlawful activity, or threatens the security or operation of the Services.

Termination does not affect rights or obligations that arose before termination.

Provisions that by their nature should continue after termination, including provisions concerning intellectual property, liability, dispute resolution, and governing law, will continue to apply.

SECTION 16 - WARRANTIES

We make reasonable efforts to provide accurate and reliable Services.

However, website availability may occasionally be interrupted for maintenance, technical issues, updates, or circumstances outside our reasonable control.

To the maximum extent permitted by applicable law, we do not guarantee that the website will always be uninterrupted or error-free.

Nothing in these Terms excludes, restricts, or modifies statutory warranties, guarantees, conformity rights, or other mandatory consumer protections that cannot legally be excluded.

SECTION 17 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, PLM OÜ will not be responsible for indirect or consequential losses that were not reasonably foreseeable when the relevant agreement was entered into.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.

In particular, nothing in these Terms is intended to exclude or restrict mandatory consumer rights or liability that cannot legally be excluded.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful use of the Services or material violation of these Terms.

This provision does not apply where doing so would unlawfully restrict your statutory consumer rights.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined by a competent authority to be invalid, illegal, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary.

The remaining provisions will continue in full force and effect.

SECTION 20 - WAIVER AND ENTIRE AGREEMENT

Our failure to immediately exercise or enforce a right under these Terms does not constitute a waiver of that right.

These Terms, together with the policies and other terms expressly incorporated into them, constitute the agreement governing your use of the Services, subject to applicable mandatory law.

Nothing in these Terms limits any statutory consumer rights that cannot legally be waived.

SECTION 21 - ASSIGNMENT

You may not assign your contractual rights or obligations under these Terms where such assignment would materially affect our rights or obligations without our prior consent, except where applicable law provides otherwise.

We may assign or transfer our rights and obligations in connection with a legitimate business transfer, restructuring, merger, or similar transaction, subject to applicable law and without reducing your statutory consumer rights.

SECTION 22 - GOVERNING LAW

These Terms of Service and contracts concluded through diagvo.shop are governed by the laws of Estonia, subject to any mandatory consumer protection rules that apply in the consumer's country of residence.

If you are a consumer residing in the European Union or another jurisdiction that provides mandatory consumer protections, nothing in these Terms deprives you of protections granted by mandatory provisions of the law applicable to you.

Any disputes will be handled by the competent courts in accordance with applicable jurisdiction and consumer protection rules.

SECTION 23 - HEADINGS

Headings in these Terms are included for convenience and readability only.

They do not limit or otherwise affect the interpretation of these Terms.

SECTION 24 - CHANGES TO THESE TERMS

The current version of these Terms of Service will be available through diagvo.shop.

We may update these Terms from time to time to reflect changes to our Services, business practices, or legal requirements.

Where required by applicable law, material changes will be communicated appropriately.

Changes will not retroactively reduce mandatory rights that already apply to completed purchases.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service or your purchase can be sent to:

Trading Name / Store: diagvo.shop
Company Name: PLM OÜ
Legal Representative: Albert Ploom
Email: t23893020@gmail.com
Business Address: Kirsi tn 4-21, 76606 Keila, Harju maakond, Estonia
Postal Code: 76606
City: Keila
Country: Estonia
Business Registration Number: 16320652

For questions regarding orders, returns, refunds, or other customer service matters, please contact us at t23893020@gmail.com.